Knowledge Base

Server Upgrade

We are moving AirTouch Services to a new server.

AirTouch 2 Plus will be migrated between 9am and 12pm on Monday 21st June 2021.

AirTouch 2, 3 and 4 will be migrated between 9am and 12pm on Wednesday 23rd June 2021.

This is so we can offer faster and more reliable services to AirTouch users. During this time, your app control may not be able to connect for a short time, but will reconnect shortly.

If you are an AirTouch 2 user, you may need to reset your controller. This video shows you how.

All Services are currently operating as normal with no known issues.

Technical Support is available from 830am to 5pm AEST Monday to Friday, excluding public holidays on 1300 980 656 or

AirTouch 4

Current Console Firmware Version: 1.2.4
Current Main Module Firmware Version:

See how to update your AirTouch firmware with this video.