Knowledge Base

Smart air conditioning knowledge base.

All Services are currently operating as normal with no known issues.

Technical Support is available from 830am to 5pm ACST Monday to Friday, excluding public holidays, on 1300 980 656, by raising a support ticket, or you can email us directly

Sometimes you may just need to update AirTouch’s Firmware.

A red dot will appear when new firmware is available, see how to update your AirTouch Console with this video.

Further Information

Screenshots of the AirTouch support centre for users to get technical assistance.

Visit the Support Centre

We’re here to help.

Visit our support centre for more support information, or to contact our technicians if you need.